FAQ:

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Does the USB cable from Energizer Power Packs support data transfer?

The Energizer Power Packs USB cables are designed specifically for charging your electronic devices. Data transfer is not available.

Is it ok to open my Energizer Power Packs in attempt to fix it myself?

No! Do not attempt to open or fix Energizer Power Packs.

What should I do if there are issues with my Energizer Power Packs?

Please review our website to answer any questions or Select “Contact” from our home page, then select “Support Contact Form” under Technical Support, and complete the form. A customer service representative will reply to your inquiry.

What if I cannot find the Answer to my Question?

Select “Contact” from our home page, then select “Support Contact Form” under Technical Support, and complete the form. A customer service representative will reply to your inquiry.

Are the Energizer Power Packs compatible for international usage?

Yes, all of Energizer Power Packs are compatible for international use, and do not require a power converter. AC Input: 100-240VAC; 47-63hz. However you may need an adapter wall plug to allow the U.S. style power cord to plug into a foreign wall outlet.

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